The lady who answers the phone is very rude!! I simply called to ask how long their wait was and she rudely asked if I were a patient there and that they do NOT accept people who aren't already patients there. My baby is sick and her dr is booked so this is the only reason I was calling....However, I have friends and family who arent patients here but have gone there quite a few times to their "walk-in clinic" I will definitely make sure to stay away from this place and let everyone else know my experience too! If you aren't a walk in clinic you should state you are, and theirs no...
   Read moreMy husband has heart problems, but he has chest congestion for about 4 days and I finally got him there. In stead of checking him out, the receptionist had him go back outside and sit in the car and wait for a call to come swab him for COVID, and all he said was I have a cough. You are not even concerned about what we came for! He never had a fever or any other symptoms of freaking Covid!! Not only did she take his temperature when we arrived, she asked him twice did he have a fever and he said no , just congestion and a...
   Read moreI had a great experience at ECU Family Medicine, I checked in, waited about 5 minutes, was brought back, straight to the lab for A1C check up, taken to the room, Nurse Amanda was very sweet, went over my medication list, checked BP, and waited about 5 minutes for Dr Yeazell came in and went over everything… maybe was in the room with the doctor for 15 minutes, and was told to come back in 6 months, providing I don’t need to be seen sooner. location is 8 minutes from home and everyone was very friendly...
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