ABSOLUTE GARBAGE SERVICE!!! We have been very patient with the so called upgrading to 5g. I haven't been able to get email for over 6 months now. Our bill is 150 a month and they only offer ten dollars off. They advertise 5g but can't even deliver simple phone calls and emails. This is a serious issue. I've had US Cellular for years where they didn't have issues. This is just too long with no service. The staff at the stores are polite, but the actual service we are paying for is flat out NOT being delivered. Looking for a new...
Read moreAbigail and Rob (I believe that is his name) were absolutely fantastic. My mom and I went in to upgrade our phones and transfer to US Cellular. Abigail went above and beyond to help make the transition as smooth as possible. She truly cares about her customers and is very thorough with her explanations! Rob was also extremely pleasant to work with. When they didn’t have the particular color I was hoping for, he called another store to try to get me what I wanted. These two are the epitome of good...
Read moreWe had Jennifer Blickhan and she was absolutely fabulous! She helped my whole family switch from our previous cell phone company to them! Quick and easy process. I even recommended her to my mom and she helped switch my mom over as well. My mom went from a flip phone to an iPhone! She...
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