Went into the store to look for something for work, was asked to put a mask on as soon as I walked in...no problem. Problem came when I walked around the corner to find another customer with their mask UNDER their chin and not covering their mouth or nose as I had been asked to do. When I asked the manager, Vicky, why I had to wear a mask but the other gentleman didn't she responded in a nasty tone, "I was literally just checking him out and he had a mask on!" I stated that the mask was under his nose and mouth and that was not very effective against keeping transmission down if that is what they are worried about. She said that he was fine and I said "Ok, so basically I don't actually have to wear one then is what you're saying?" "She said that I DID in fact have to wear a mask, I took my mask off and left. Never been treated so rudely there before, I had heard the rumors from others about her rudeness but had never seen it til today...never...
Read moreSad to say this place has fallen downhill... not the products, of course, but this specific Spencer's has terrible customer service. I went in after work and they just kept following around and asking if I needed help. I had already told them a firm no, but they kept harassing me. They used to have nicer workers, do they just not work at all orrr what? They obviously didnt have anything better to do than to keep irritating me. stop stop stop i was already upset from work and they continued to ruin my time! i even think it was a manager. ughhh ended uo not getting anything for myself this is just really upsetting. they have such fake...
Read moreWent in with a group of friends and to be fair, it was about 45 minutes before close and they probably just wanted to get out of work but it seemed like us being there was being treated as an inconvenience to them. Went up to ask if they had something and was met with an abrupt no, which nearly changed the energy of the entire outing. Employees here should try to be less abrasive to customers, especially when they have not done anything wrong except ask a store employee about the inventory of the store...
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