Oyate Health Center Urgent Care — Local services in Rapid City

Hello, I wanted to write this review on provider "JANELLE GERBER DING". She was the provider that day in urgent care. From the moment I saw her she had a smile on her face and her mind made up. I went for a UTI on that Sunday, and also the Sunday on week prior to seeing her (The previous time was a different provider). I didn't feel the Macrobid prescription from the 1st appointment the week prior had cleared away the pressure I was having in my urethra, and I needed something else to clear it. Do to the urine test results and the invasive catharizing "she" needed, she still did not have a 5d mindset, nor understanding of symptoms. She did not listen to me (her client), even if results did not prove anything. I did see a more empathetic doctor that did understand UTI's and their medications, and that New Dr. who was 'not from Oyate' prescribed me a different medication(Bactrim) for 5 more days to take and my UTI pressure has now been resolved. I do think she definitely needs more training when it comes to her lack of empathy, knowledge on meds, and honestly what poor narcissist behavior can do for her role in healthcare and people in general. Community and health are two very important things not to mess with. All I wish in 2024, is for her to be shown the same amount of kindness as she has treated others in 2023, as well as any other harm she has caused this community based off her own projections of self, false perceptions, and lack of knowledge unwilling to explore. Someone like that, shouldn't have a job there or anywhere. She should clearly be doing something else with her lacking gifts, and needs to more professionally be able to communicate and not judge others. The patient should feel safe enough, and heard enough to not have to have their spouse present in order...

I am very disappointed, I was told I would get a referral for an oral surgeon by oyate dentist, do to a 2 year on going infection absese in my tooth, no more dentist apparently take medicaid anymore but medicaid would cover it. I'm realizing it's the same old song an dance give me antibiotics an send me home an forget about me ....I am now to a point of unbelievably pain still even afterwards with antibiotics an again still no referral.... I am afraid I will just have to bite the bullet an let infection take me, 2 years of fighting this I don't have the strength anymore... so thanks for nothing sd health care system for basically killing me just turn a blind eye, an oyate you were my last hope an simply just over looked me idk but no referral here, been 3 weeks since I saw oyate dentist. I wish I could eat more then soft food haven't been able to have sugar at all for at least 8 months, I really can feel myself slipping away an I'm trying an trying for help an no one sees...

We moved back to the area about a year and a half ago and have seen Dr. Dell and his staff for our two kids (currently 4 and 2 years old). We have nothing but praise for Dr. Dell and his nurses. He’s listened to concerns and sent us to specialists when needed. My son has a milk allergy, eczema and needed to see a podiatrist for ingrown toenails. I have complete confidence in him and feel he has incredible knowledge when it comes to concerns with children. He followed up with us when our children needed to be seen in urgent care and even corrected some poor diagnoses and treatment plans. I feel the urgent care providers are not knowledgeable when it comes to treating children. I can tell he genuinely cares about the kids and has their best...