Edit: In response to you, many times we did wait until the email saying they were ready was sent, and even after the 45 minute drive to you, they were still not ready. The times you printed in the spot, you had already told us they were ready as well. Lying 🤥 gets you nowhere, and in this case it cost you a client that spends a lot of money.
Quality of the prints is great but it’s the terrible customer service and production that’s been our last straw.
On many occasions Manny the owner has come up with excuses as to why our order is late or why we had to sit in his driveway for 2 hours past our scheduled pickup time to wait for them to print.
Now we are being met with Manny’s production being shut down until further notice because he is swamped.
No disclaimer online to let you know… no email… no Facebook post on his business page… the only place it’s posted is his personal page that’s setup like a business page. Unreal Des Igns.
We have been trying to contact them since Saturday and here we are on Tuesday with an hour to spare before the scheduled pickup time and he finally responds to us with a screenshot of his disclaimer on some random page with no estimated timeframe of when our purchase will be ready.
We cancelled our order and will now be going with a real company that stays true...
Read moreI recently worked with unreal custom design LLC for my business and I have to say that I am beyond impressed with the quality of their work. From the initial consultation to the final product, the team was professional, responsive, and truly dedicated to creating a design that perfectly captured my vision.
Not only did they listen to my needs and preferences, but they also offered their expert advice and suggestions to enhance the overall design. The attention to detail and creativity was evident in every aspect of the design process, and the final product exceeded my expectations.
The team was easy to work with and kept me informed every step of the way. They were always available to answer any questions or concerns I had, and their commitment to delivering the highest quality work was evident in every interaction.
Overall, I would highly recommend their design services to anyone in need of professional and creative design work. They truly went above and beyond to deliver a product that exceeded my expectations and I couldn't be happier with the final result. Five stars,...
Read moreWhen it comes to exceptional customer service, Unreal Designs stands out as a truly remarkable company. From the moment you visit their online platform, you are greeted with a warm and welcoming atmosphere that immediately puts you at ease. The dedicated and knowledgeable staff at Unreal Designs are not only passionate about their products, but they genuinely care about their customers. They go above and beyond to ensure that your shopping experience is nothing short of extraordinary. Whether you have questions, need assistance, or seek personalized recommendations, their team is always ready to provide prompt and friendly support. Moreover, the quality of their products is unparalleled, with a diverse range of unique and captivating designs that cater to various tastes and preferences. Unreal Designs truly values their customers and strives to create lasting relationships built on trust and satisfaction. Shopping here is an absolute pleasure, guaranteeing an exceptional experience from...
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