Slumberland Furniture — Local services in Rice Lake

Very nice experience. It was a rainy day when we stopped in to look at living room furniture. There was no other customers in the store when we arrived and I said "oh boy we're going to be hounded by every salesperson there". To our surprise this was not the case. We walked in and started looking at some of the inventory. After a few minutes Damon came up to us and asked what we were interested in seeing. We said we were just pricing some stuff and he pointed us in the right direction and said if we had any questions to let him know. We walked around really not expecting to find anything in our price range but to our surprise we actually found a few different sets that we really liked. Damon explained the info on each piece, manufacture, materials, pricing, protection plans and delivery info.We were more than satisfied and decided to purchase the items we needed. Just waiting for delivery on the date we chose so we can enjoy our new furniture! Thank you Damon for the...

Purchased an 8" foam mattress listed in Black Friday Ad on line. Said store pickup but not there. Was told I could not order online, but I had receipt. It was paid via Pay Pal. You accepted my payment and issued a receipt, but no merchandise available. I was issued a refund, staff was sorry re this problem, spoke with corporate office, did what they could. Not their fault. I feel since you accepted my payment and stated store pickup that you should honor my purchase with an equivalent or better product. This was my second time purchasing through Slumberland and both times were problematic. Thank You, Mary Dostal. Received a call from Slumberland yesterday, five days after my initial order.They had actually found a mattress for me, I was pleased and surprised. Would certainly now revise my rating to...

I assisted my elderly Mom in getting all new furniture this last year. We dealt with Slumberland, and Hom furniture in Eau Claire. We looked at furnish 123 but there was nothing there she liked and Ive heard very concerning things from past employees I know that have worked there, so beware. The customer service at slumberland Rice Lake has been exemplary. All stores are having sourcing issues but how they handle that is crucial. Keeping the customer informed is so important in feeling seen and appreciated. How they treat someone when they come into the home is also important. Slumberland was way ahead on both. I have nothing but good things to report. The quality of the furniture also has been top notch. Thank you...