Harper G! Mercantile — Local services in Richmond

If I could give this shop zero stars, I would. I was browsing with a friend when I noticed the owner subtly following me around. After my friend checked out, the owner turned to me and accused me of stealing—claiming she saw me reach into my bag. I explained that I was simply grabbing my phone to check the time and text, and she just smiled and said she'd “check the cameras.”

It’s hard to ignore the timing—she waited until after my friend had made a purchase to make the accusation. Had this happened earlier, we wouldn’t have supported the store at all. It was an extremely uncomfortable and unprofessional experience, and from reading other reviews, it sounds like this behavior isn’t unusual.

Please think twice before you support...

If you’re looking for that one of a kind gift or for that “self-care” gift, look no further! Located in the historic district of Richmond, IL, this boutique offers a delightful selection. You’ll be delighted by the creative displays, & outstanding customer service provided by the staff & owner, Diana. Greeted when walking in, she helped me select a gift for our son, & even dressed up the bag with tissue paper to make it “gift giving ready”!...

We were killing time in downtown Richmond while we waited for a restaurant to open and kind of stumbled on this place. To quote a famous Disney move, they "have whosits and whatsits galore!" Everything from cloths, to kitchen items (including sauces, etc.), to children's toys, to vintage candy, there's a little bit of everything. Excellent place to stop for gifts if you're on your way to or from Lake Geneva or other places in...