Pushmycart — Local services in Richmond

Push my cart never shipped my order amounting to $196 CAD. After several emails, I got the following reply but now new tracking details yet. I wonder if they just fake and keep cheating. I will take this further and complain about them through all legal channels I USA. You are warned. Do not buy from there website.

The following is the reply I got from them but nothing after that.

We are truly sorry for this inconvenience and want to assure you that we are taking steps to rectify the situation. We are initiating a priority reshipment of your order today using DHL. It should arrive within 3-4 business days. You will receive a new tracking number shortly...

First my order was delayed due to unavailability of stock then they said they shipped and provided a tracking number. I kept trying to track that number but the tracking number was incorrect meaning it was a fake number. Then I tried to reach them but they never provide a contact number, There online chat is fake as well. At last they got back to my email with a GlobalPost tracking number which has no updates from December 12, 2024. I sent them another email but no response. Then I called Global Post who said they never received the item, only a label has been created. My order #24408 is in a limbo state. I don't know why Pushmycart.com does this. Is this...

I ordered some ayurvedic medicine and order was accepted .But order was shipped partially and its been more then 12 days but 2nd medicine was not shipped .I kept requesting on their whatsapp group that I need on urgent basis but they neither cancelled order nor refunded money .Very bad support service and if you don't have stock then why you accepted order ?Please try to avoid this service .They even not responding in whatsapp group and there is no way...