If you love never being greeted by a single employee, flat out ignored, and overpaying for groceries you may have to scan and bag yourself, this is your place! Over the past several years, it's been the rule rather than the exception that, while employees have ample time to chat with each other, they cannot be bothered to greet or even acknowledge their customers.
The sullen morning cashiers bring new meaning to the word "sullen," like, how dare you have the nerve to buy groceries that they then have to scan, interrupting their death scrolling, for two, friggen, minutes. If you love not being greeted by the cashier or the bagger (if there even is one), or hate receiving smiles or a "Have a nice day!", then this place will be your heaven.
You will definitely have to wait until exactly 7 AM for them to unlock the door for you if you have the nerve to show up at 6:58 AM, and they will stand there luxuriating in their miniscule amount of "power" for those entire two minutes. Oh and they definitely will not greet you even though they are fully aware that a human being is there. That is, if they even bother unlocking the door at all; get ready to knock on the door and then bang because they cannot be bothered to realize that the person standing at the door knocking politely is not knocking because it's fun and they have nothing else to do at 7:02 AM, they're knocking because the door is still locked even though it's after 7 AM. If you love not receiving even a curt, half-hearted "sorry" let alone a real, deserved, "I am sorry about that!" and you love instead just being ignored by the employee looking curiously at the door because it is so much more important than the living, breathing customer spending real, practical currency in front of them, then this is the place for you.
If the sullen cashier doesn't show up to work (because they are sick of customers interrupting their death scrolling and making them do their actual job?), you will have to track someone down because, even though there are "lane closed" signs at the ready, no one will bother putting them up on all of the regular lanes, making it unclear whether they're actually all closed or not; the lights will be off, but then again the door is supposed to let in paying customers at 7 AM and that doesn't happen so the fact that the lights are off at all of the checkout lanes means nothing. You will also not receive even a curt "sorry 'bout that," or even a genuine, "I'm so sorry for the inconvenience!" when the employee standing there not ringing people up "cannot" ring people up because she's "the only one there". Last time I checked, it only takes one to ring groceries up, and they are one person, so...?They "can't" do it because they're needed to stand around in the self checkout, helping the zero customers who need help over there...?? They definitely cannot be bothered to mutter even a half-hearted "thanks" let alone a friendly "Have a nice day!" after you ring up and bag your groceries that you just paid for (while they stand there helping no one) after having to be let into the store after it is supposedly open...
I'm an understanding human being. I know that people have "off" days and I guess there is still a labor shortage. However, after more than three years of smiling at paid employees even when I don't feel like it, greeting them when it is not my job to do so because it's the nice thing to do, wishing them a nice day even when never receiving one first and rarely receiving one in reply, looking at employees in the eye and being genuine while I am ignored in response, every single gosh darn time I am there, for flipping years, it's enough already. It's not one or two people occasionally having an off day; it's just the way everyone is nearly all of the time, and it's just lousy.
It's not like there is no where else to shop. The only reason I've gone here as long as I have is because it's deserted first thing in the morning, and I will pay more for the quiet. But I think, after years, I'd rather pay less, endure more noise, AND be...
Read moreA LITTLE ADVICE FROM A LONG TIME CUSTOMER! I have shopped here for many many years. I personally choose it over market basket because the produce and selection are higher quality. I recent started using the hannaford to go and it’s great. Staff is very nice and professional HOWEVER. They have recent started putting groceries in paper bags with no handles and the paper is very cheap. I am all for going without plastic but can I just explain how many times I have had to carry all of the groceries in the house myself, and with no handles I can carry maybe 2 bags at a time meaning making many trips back and fourth and seeing it is winter that also means many more chances for me to slip and fall. I also cannot tell you how many times I have brought in these terrible paper bags and they rip open mid way into the house and spill my groceries all over the ground! I don’t mind paying higher prices for higher quality but if we’re paying higher prices how about we get some paper bags with handles. I have personally put in the notes I would like groceries put in plastic bags or bags with handles and my...
Read moreOverpriced and no one who works there can seemed to bothered to help look for something that you cant find, then when you ask for them to help even when they're standing around just talking and doing nothing they act like they're inconvenienced. Not to mention I've shopped here many times and every time I've bought groceries from here they've ether gone bad with 2-3 days of buying them or it's made my husband and I completely sick shortly after eating their meat from the shelves. then roasted and fried chicken I bought wasn't cooked in the middle, it wasn't just undercooked it was raw and I had to drive all the way back just to have them argue with me but correct me if I'm wrong but it shouldn't be stone cold in 10 minutes of driving back home and red in the middle, maybe near the bone but not everywhere. just go to market basket, you save money, time, energy and most importantly you won't be sick. I miss sunfoods and shop n save, these two store is what hannaford use to be and everything and everyone was on point the goods were always fresh and the service...
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