Goodwill Rock Island — Local services in Rock Island

I asked a employee as I bought scrubs if these do not fit can I return them for a cash refund. Since fitting rooms are closed I could not try them on. Employee said yes, you have 3 days. They did not fit. I returned them the next day and was told no, you get store credit. They were rude in explaining and said who told you this. I pointed to the next cashier over and she said “I don’t remember her and never checked her out”. As I stood there, another woman was buying a handbag that was $3.88. Rang up $4.88… granted it was only a dollar more but the sign in the store still said $3.88. The person in charge was rude to her also. Said it it now $4.88 and made her pay it. The manager of the store refused to show up for my issue or hers. This was is a store that does not care about you nor correct their own mistakes. But they want you to round up your sale to give them your change to...

Staff acts like we are unconvincing them every time we go in there . Especially when your trying to get information on things in the glass or behind them. Bad system with that stuff. There is a worker there that treats us very rudely. If someone does not like you personally , they should not be allowed to treat you badly when they are at their place of work. I'm a customer. A very frequent customer. And I would like to be treated with the same respect and manners as all the other customers. Beyond her, the staff and store...

That the prices are entirely to high, employees are rude, trying to sell things that have a .50 cent price tag on an item from a yard sale for $5.88. In these times we all are "broke" so lower the prices. Trying to sell things that smell like urine. A chair is $35!!!! Plus it's dirty and stained. Hire better help because the colored hair, piercings, and high pitched voices drive people nuts. Thank you and have...