Kaufmann Jewelers — Local services in Rockville

Purchased 3 ring combo from them. They told my husband that if any of the stones ever fall out, “they’ll take care of it.” Only about a year of having the rings, which I don’t even wear that often, I was sitting at my desk at work one day when I noticed that one of the smaller stones was missing. It was definitely there that morning because a coworker asked to see my ring since I’d gotten married not long before. My husband took it back to get it repaired. He was told again that they’d, “take care of it.” Well apparently taking care of it just means them fixing it, charging for fix and then blaming me for the stone going missing after such a short time having the ring. Never again will they have...

I went to Kaufmann Jewelers in the summer to have a second opinion on the prongs of a ring that was custom made by another jeweler. The jewelry store that made it repeatedly said they were fine, but they kept snagging on everything. Kaufmann inspected the ring and noted that the prongs were not laying flat on the diamond as they should be and showed me exactly what the issue was. They were very knowledgeable and informative and answered all my questions and concerns. They fixed the prongs for an extremely reasonable price. It has now been six months of snag free wear! I highly...

I had an engagement ring re-sized from a 7.25 to a 3.75 here! I checked with a few other places which all quoted me incredibly high and wouldn't have even been able to get down to my size, but then I came here and they were able to get my size and secure all the rocks so they don't pop out without a problem for 1/3 of the price! Honest good work. If you are wondering who to trust with your precious jewelry, this is the place. They also said they can make anything...