Vidcom Electronics — Local services in Rolla

Man is rude and very disrespectful, i pay asurion for insurance and he’s two hours away from my residence. Wants me to do all his leg work and him to order parts. That’s not my job or place. You are the one who is in business and the repairman. You are opening up the contract with asurion and have agreed to do work. I’m sorry your two hours away but that is not my problem to become your repair tech and get you info. I told you what television did. If you can order parts off of that great. But If im going to do all this work might as well fix it myself. I explained to this man why are you not coming to properly diagnose the tv before just throwing darts at parts and me waiting longer for you to complete said repair. Who cares if it takes two trips charge them for it. I’m not going to pay for a service then do this mans leg work and be talked down to for nothing. Would recommend this company to anyone.oh then also says I’m 72 year old man being doing this for over 50 years. Then other post 40 then another post says 30. How long has it really been? Just a thought i will not use this individual for anything seems way to dishonest and very hateful on...

Very hard to get in touch with. Left him a voicemail about my TV warranty. Never called me back. I was able to get in touch with him one time and he told me he was going to send me an email. NEVER DID! Very disappointing. My warranty would've ran out by time he called me back so I had to call Samsung to step in. If I could give him -5 stars I would. Very...

Mr. Long is a very exceptional man and spared no effort in getting our Samsung dryer fixed, even though it was bought second hand and not under warranty. Definitely worth the price point and I will be recommending this business to any of my friends and family that need their electronics...