CEFCO Convenience Store — Local services in Rosebud

I don’t know what happened with this store, but the staff are not friendly anymore, specifically one that seems to be in charge. I started getting a x-large cup of coffee, Texas pecan flavor. It filled about a third of the cup and ran out. My husband went to the counter to let them know, “The Texas pecan coffee ran out”, and he was given a very unfriendly look and no words, no mention of product shortage due to supply chain issues, just a mean look as if he had been rude.

When we got to the counter with our selected items, I mentioned that the 2 coffee makers with the store’s premium flavor were also empty, and I didn’t get a full cup, even after adding a lot of creamer. I was also presented with the same mean look from this particular employee, no words from her, and the younger employee apologized, rang us up and wished us a good day.

As I said, I don’t know what happened to this store, but it used to be a lot more customer friendly. That employee has convinced us that we do not want to stop there again, in addition to the fact that there were 3 employees behind the counter and none of them made a move to do anything...

I know things are a bit odd now, but not letting people refill their own cups is a bit too far. Here's my take. Please forward this to the appropriate people. First, I don't know WHO has been touching the other cups. Don't know who has sneezed, coughed, spittled, etc on that top cup. The ONLY thing I would have to touch with my own cup is the drink selector.

Secondly, we buy these cups for simplicity and savings. If you are going to FORCE us to utilize provided cups (nasty and dirty as they may be), at least have the graciousness to have a single price like many stores have ALREADY. Forcing the customer to spend nearly a DOLLAR more for LESS fluid is kind...

I don’t think they ever clean the soda machines or tea machines. The drinks always taste rotten and always have a funky smell in the cup after 30 mins of it being in the cup. I’ve gotten sick from drinking the tea, it’s always so sweet and gross smelling.. I don’t recommend getting food or drinks unless you want to feel sick after. I wish it would be fixed. I’d rather go to the rosebud grocery...