CPR Cell Phone Repair — Local services in Ross Township

This is a little late, but in summer 2018 I was facing issues with both my HTC One M8 and HTC 10. Mohammed went above and beyond any expectation to make sure my phones were serviced properly. He was honest and realistic about my options and accommodated my needs when unexpected issues arose with both phones.

He was able to diagnose a motherboard issue on the M8 and only charged me for the battery replacement. When the repair for the 10 was not looking good, he arranged for a replacement of the phone as a trade-in so I would have a phone with a working fingerprint scanner. I did not take him up on it because I wanted to keep my original phone, and the scanner did eventually work, but the gesture stuck in my memory.

To this day, I don't know if I have had a better customer service experience. I am writing this review in retrospect because I am currently recommending this CPR location...

Stole my ram. I went to this establishment a few years ago and thought that it would be a nice place to get my devices repaired. When my laptop's screen broke (hp dark side special edition) which when I brought it in had 8GB of ram, recently I was looking through my setting one day and thought it was odd that suddenly I had 6GB of ram. Opened up my computer and saw that there was 2 sticks of ram one blue and the other green, one 4GB the other 2GB. I looked up my specs for my computer and there was supposed to be 1 stick of 8GB. To further support my claim there was stickers on the ram that said HP replacement and no one had been in the computer since i brought it to this place. Thanks for the slower load speeds and website load I will let everyone I know to avoid this awful place. they thought I wouldn't notice because there is a 6GB configuration but i ensured I...

WOULD RATE ZERO STARS. THIS PLACE ABSOLUTELY SUCKS. Had an iPhone 6s with a bad battery went there to get it replaced and said it would take an hour, then they called me back up and they did more testing and there was a bad chip in the motherboard. Went and picked the phone up with a new battery it died and never turned back on. We called and they said that’s why we said don’t let it die because it won’t turn back on. Never told us that and how would that even happen if the battery was replaced?? Whole thing is just shady I don’t think they knew what they are doing or talking about. We told them what happened and didnt offer to do anything just told us there is nothing we can do. Would not come...