Klema Apple Market — Local services in Russell

Pretty ok place to shop for groceries. The people who work there are friendly for the most part and willing to help when needed. They always have someone carry-out groceries when one buys more than two sacks full. The workers who carry-out are especially careful with your bread, chips, and eggs. They usually have all their shelves in every isle stocked up neatly, even the weekly sale items. Their isles are never cluttered up, that I seen, with boxes on truck days. Be sure to try their deli there also. It’s amazing. Amazing for a grocery store deli anyways. Only complaint I really have here is all items they sell here are mildly to moderately overpriced compared to Dillon’s and Walmart, but that’s any small town store. There are a lot worse ones out there. Owe, one last thing, careful of the older, more people seasoned ladies checking people out. Especially the ones working the customer service desk. They can be a little cranky some days. Most days not, but hey, I think everyone has a bad day once in a while. If you really want to know how to them fired up at the customer service desk, just start asking them all kinds of dumb questions that everyone knows what the answers to them are. That and ask them if they would consider breaking their policy just to give you special treatment and ask them like you’re the only one that matters in that whole entire store. Make sure you have a line behind you when you do that too. That’s they quickest way I got a rise out of some of them ladies working there anyway. You didn’t hear that from me, try at...

I took my service dog to this store with me. An employee named Danny asked if he was a therapy animal. I responded that he was a service dog. As I was walking away he remarked sarcastically "without a vest". To which I responded that he was not required to wear one. I called the store after leaving to speak with a manager. I spoke with a gentleman named John and explained the what had happened and stated that he needed to train his employees. He stated that I had to have some documentation for my service animal and that the health department was giving him problems. I explained that I do not need to present documentation and my animal does not need to be marked either, he does wear a service animal tag. I drove back to the store to give John a card explaining service animal requirements from the federal government. He was rude, condescending and refused to take the card to educate himself and his employees and said they were allowed to ask if he is a service animal. I agreed, but they are not allowed to make me feel like a second class citizen for having a service animal. People unwilling to educate themselves or there employees is a problem when you work in the...

A very filthy store. Carts are disgusting dirty never washed. They are really price grudging the heck out of us here in Russell all because ppl don't really have the extra gas money to drive into hays. Don't buy their fruit they are sooo expensive well everything is expensive and now more ever for low quality produce. What makes me made the most is the price gouging. It worth the trip into Hays to shop at clean stores, fresh affordable fruits and vegetables. Half the cost of klemas. Milk cost almost $6 at klema but go to Walmart or Dillons and you only pay $3.49. This grocery store should be...