New Canaan Farms — Local services in Sabinal

I ordered 4 jars of salsa and 3 jars of jam on Wednesday, and they arrived on Saturday. One of the jams was incorrect, so I emailed them, not expecting to get a response until Monday. To my surprise, I got a response immediately (within 10 minutes!). I was told the correct jam will be shipped Monday and to keep the wrong one. I'm extremely impressed with their customer service! Of course, all their products are...

Nice selection but very pushy sales person. Very aggravating. If you push me and try to upsell your items, I will leave. And I did. We were a group of 6 and 2 of us walked out bc of the saleswoman. And in the end, we didn't get everything we paid for bc of all the confusion. Maybe the experience would have been better if there had been a different sales...

I purchased a box of jams through the New Canaan Farms website as a gift. Shipping was very prompt--a feat during COVID! Recipient was delighted not only with the taste and quality of the jams, but also by the charming box the jams...