All Around Power Equipment — Local services in Saint Johnsbury

Bought a 2020 4 wheeler from them 22 weeks ago. 7 weeks in it blew a belt. They had it fir 3 weeks before we got it back. 2 weeks after getting it back it blew a belt again. We brought it right back....it is now into week 11 and they still have it. Our brand new 4 wheeler has been in their shop for 14 out of 22 weeks of this riding season so far. The customer service department has not called us once to keep us informed over all these weeks. We have had to call them. A part was supposed to be in on 9/11, we called on 9/21 expecting to hear it was finally done. Instead we were told the part was on backorder but the manufacturer agreed to ship an assembly rather than just a bearing. On 9/21 I called and asked to speak to the owner. He was out and I left a msg requesting a call back and explaining we were very unhappy with the customer service. Its 9/24 and we still have not heard back from the owner.....apparently customer service isnt his thing either! No wonder it operates the way it does. Extremely disappointing. Will never purchase...

Had a rear wheel bearing on my Honda XR650L give out while traveling through St Johnsbury, VT late in afternoon of May 16th. A buddy and I were on the back side of an epic ride to the northern tip of Nova Scotia, and were on a pretty tight schedule to get back to Bethesda, MD. Mike at Central Vermont MC in distant Rutland, VT graciouosly steered me to Ben at All Around Power in St Johnsbury. Even though they don't sell Honda MC's and even though it was just about closing time, Ben jumped on it, had bearings overnighted to All Around Power, and they me back on route shortly after noon the next day. Wow! Thank you Ben and crew at All Around Power Equipment. You turned an unfortunate situation into a...

Service dept is awful. Took a well running, 4x4 in for routine service, ( oil and fluid change), $ 466 later it would not run well enough to load it on my trailer. They claimed it was running poorly before I brought it there, and had nothing to do with anything they did. Total BS. Service rep was rude and uncommunicative, walked away as I tried to explain my frustration. They got it running, but required leaving it for another trip to retrieve it. To top it off, work had been completed for 6 days before I had to call them to see if it was ready to be picked up. A total lack of...