Above and Beyond does not begin to explain the experience I had with this company. I live in Northeast Ohio. I was online looking for a very specific end table to match the set I currently have. It was discontinued 3 years ago and I was fortunate enough to find that they had one in stock. Immediately called them and asked about purchasing and shipping (they only offer local delivery). After some back and forth (with incredible timely communication), they gathered a shipping quote and I made the purchase. Unfortunately, there was some issues with shipping after it was all packaged up. Suzanne drove from Salem to meet with my father half way in Syracuse NY to ensure that we still got the table in a timely manner. Exemplary customer service and dedication! I am beyond ecstatic with the level of support I received from this company. Thank you...
Read moreAmazing customer service at Moderno Appliance & Furniture. I could not thank them enough for all their help and guidance. I purchased a washing machine for delivery and needed to haul the old one away, which was not the easiest to remove (heavy large old machine in a very tight space.) From start to finish they were so helpful and accommodating. 100% on time for delivery and communication was strong. HIGHLY...
Read moreso pleased with the product and service provided to us by moderno appliance & furniture! they delivered our new kitchenaid refrigerator exactly when they said they would, and installed it and connected the water line for water/ice maker.....excellent planning and communication by suzanne prior to victor's arrival for the job. all questions were answered in a very knowledgeable manner. i highly recommend...
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