Hewlett Packard Enterprise — Local services in San Jose

I recently purchased a few computers from Hewlett-Packard's website for what I thought was a great price.On August 5th, I ordered, they sent confirmation, and a delivery date. The next day i received an email that my order was partially declined. I checked my credit card statement and they took my money. So I called, after being on hold for roughly 35 mins, Erica answers. She was very pleasant, and looked up my order number. She goes over my order and tells me my payment went through, that there is an error on their side. She puts me on hold without asking. She comes back on the line and says she has to transfer me, please hold. 10 mins later, Erica picks up again and says there is no one available for me to talk to at the moment, can she have my number to call me back. I give her my number. I have yet to receive a phone call from this company. I did receive an email the following day that part of my order is set to ship Aug. 13th. So I'm thinking they've solved the problem. Two days later I receive an email at 3:45am(pst) that another part of my order has been cancelled. So I call 5:45am(pst), this time I had no hold time. This time I was told that they have cancelled my order because they made a pricing error. So they offered me to buy the same computer at a "discount" of almost 400 dollars more than what I paid. I asked to speak to a supervisor, they told me that they were emailed by the "higher ups" that this is all they have to offer me, that they can't fill my contracted paid in full order with them. According to the Bureau of Consumer Protection and FTC "It is against the law to charge more than the advertised shelf price. Stores that do may be subject to civil and criminal fines." They still have my money, and now I have to seek legal recourse. For a well known reputable multi-million dollar corporation, I...

Update from 11/17: The cafeteria has gone downhill again. No more hot dishes at the salad bar. No more nice olives there either. Fewer stations to choose from. And they've installed a self-serve payment and ordering system that doesn't work well for this scale of cafeteria. Maybe it would work better for a larger one. You're supposed to order and pay first unless it's something you must weigh to pay, but there's nothing at the food stations to tell you which menu items to choose at the payment kiosks to find things for a particular food station. And once you figure this out, there are a bunch of choices to make that usually don't actually exist at the station anyway, so you end up ordering in person anyway and might or might not end up paying the right amount as a result. And the payment kiosks take a while to use, so they haven't eliminated the lines. So fewer people will use the cafeteria, which means they'll cut back even more. We've seen this cycle before...

Previous review: This cafeteria has vastly improved! The staff are all energetic and friendly. There is a nice variety of food given that it is not a huge place. The salad bar is really nice with all sorts of extra treats such as excellent fruit that is always sweet and ripe, and vegetarian and carnivorous options that change daily like chili lime tofu and marinated skirt steak. The salad bar is good enough that's what I usually do, but there's also a carving station, sandwiches, custom pizzas, a grill, and dishes that change daily. I like the pozole when it's on offer. This place used to be an embarrassment when we had guests, but now it's...

I have been uninforunate due to the fact i have a laptop and a desktop also a wireless printer, three different products from hp and have been on the phone calling them for some small malfuction every since i set them up, i was before hp a loyal customer of Dell but i had simular problems with them seems as though once the sale is made then tech support is so jacked up i don,t believe it, i had a problem with my desktop and the pc is still under warannty and was told the pc was only two months old at the time that the problem would have to be raised to level 3 cause 2 could not solve the problem since the machine is still under warannty and the problem was not abuse,in any way i was told i would still have to pay for the repair, so it maybe in the future Mac for me, lastly the people i talked to i could hardly understand and really were upset because i could not understand the accent, so talking about companies outsourcing jobs to countries overseas and paying them what they want, instead of in the good old USA and bringing jobs back home,Dell included where we again can make things to...