Belbien Skin Care & Day Spa — Local services in San Mateo

I'm seriously appalled by the racist and unprofessional experience I had here. After asking if I speak Mandarin, the masseuse consequently spent the entire session speaking to me in Mandarin about how she finds certain races of people disgusting, lazy, and undateable. She then spent extensive time prying aggressively into my dating and family history and asking me if I was single or married, what ethnicities of people my siblings and I have dated, and hoping I would engage in her racist banter. I made it quite clear SEVERAL times that I did not want to engage in conversation by trying to shut her off and telling her that I was here to relax and not chat, and she purposefully kept going. Overall the massage was fine but I left very emotionally stressed out and upset. This was such an unprofessional, racist, and tactless experience. I suspect most if not all of the other reviews are paid or fake judging by the other reviewers' low review counts.

At the end, I felt coerced into leaving a tip because she made me speak my tip amount to her out loud as she was ringing me up (I was so put off by the whole experience that originally I was not going to leave one but then left a nominal amount). She heard my low tip amount, looked visibly offended, paused, then added an extra $2 to the bill, waving it away as a credit card fee, which she had not mentioned beforehand.

Would highly advise others to think twice before...

Free parking in front, great place to get a relaxing massage, friendly and professional staff, big plus - reasonably priced, also open on holidays in the US, Alice has been my massage therapist for months, though I'm not a Massage Envy member but I got better massages, I canceled my membership to come here and I'm very happy with my service, it's been my go to place for massages for the past year The massage therapists are very professional and helpful, whenever I have sore muscles in the gym, skiing, or have a very tense neck at work, this place helps me relax and release stress, highly recommend this place to anyone who needs a massage Therapy people, mostly for therapeutic reasons, but also because it helps me feel centered and calm, and restore my energy. I've tried about six or eight places around the Bay Area and Belbiorn is the best of them all, both in terms of the skill level of the therapists and value. In addition, this is the first time I have seen and experienced this kind of sauna machine. It feels really special, wonderful and warm. I recommend everyone to try it in the cold winter. You will definitely feel energetic and in...

If you're looking for really serious deep tissue and want to get rid of stress then this is definitely the place to go, it might hurt a little bit but you'll feel great afterwards because they've literally cleaned out all the nodules all over your body , I got a very high quality vigorous massage at a very reasonable price $90 for 90 minutes, I was also wondering how could a little girl be so strong from head to toe all the way? But it's incredible that she did it! The massage therapist seemed to find my every tension point without me needing to say a word. She is good at communicating stress and once she finds the right stress level, she is very consistent. I left feeling refreshed and recharged my body, I will definitely be back,...