I really tried to like this place - it is so convenient, however, their service sucks.
I mostly order pick up because I have kids with me. The first time I ordered here, the person working was nice enough, but said that pick up orders have not been automatically printing. I had to wait 15 minutes for my pick up order, with kids screaming in the car, and we were late to where we were going.
Second time and last time, ordered pick up, drove up, they're not even open. On a Tuesday morning. If you're closed, close your online ordering system. I tried to call the phone number listed multiple times, no one picked up. I emailed them so we'll see what happens but I'm not hopeful they'll return my email for a request for a refund.
Their food is fine, nothing to write home about, granted I've only ordered the ham and egg bagel. Hubby ordered the wrap when they first opened (last year) and it was expensive and barely had anything in it -...
Read moreGuy taking order yelling/barking at you with rude hand gestures.
I just wanted cream cheese and bagel, asked if they have walnut, the order guy waving hands (no) and pointing fingers
1 (1 finger)PPPLAIN! 2(2 fingers) STRAWBERRRrRY! 3.CHIIIIIIVESsssss and OOoOoonION!
Frazzled, I quickly ordered strawberry. When I paid the price jumped up. When I asked for the receipt the guy huffing and puffing.
Rude and maybe even not honest. Does this look right? There wasn’t any real strawberry, just regular pink cream cheese. The menu only said bagel with cream cheese...
Read moreI came here to pick up breakfast once before school. The man serving us was definitely a character. I have a feeling he was the same person other reviewers are perceiving as rude. I thought he was just funny. He let me and my mom pet his dog, which was sitting outside.
I got a toasted sesame bagel with cream cheese. There's other places where I can get the same thing in higher quality and for cheaper, but the convenience of Bagel Box and Coffee cancels that out. Overall, I might...
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