TTI Innovation Center — Local services in Sandy Springs

Purchased Ryobi P26010 Pole Hedge Trimmer at Home Depot on a Special Price deal then found out why, you have buy the battery&charger separately for more than double the trimmer cost. Fast forward 14 mo.to today, the single 18 V 6 AH battery will not charge now (and yes, I maintained it properly). Went to HD to buy a new battery, they don't offer that battery anymore and they suggest calling Ryobi (TTI Consumer Power Tools). Called the 800#, sounded like they offshore their Customer Service, asked for assistance with the battery and 3 yr warranty. Lady was very sorry, but without a receipt she could not help me. Really disappointed with your customer service, period. Home Depot just passed the buck, and you are the Mfg. Of their Ridgid products too. While the hedge trimmer did help with the original project, it was off balance with the strap and rather clumsy to work with. You get what you pay for. Next time I'll buy Stihl. I am returning the the two batteries and free tool deal I bought today just because your customer service is useless. I'll sell the trimer, battery, and duel station charger in a yard sale to get it...

If I could give 0 stars I would. Warning to everyone: DO NOT ever work here. My husband was just harassed by the security guard on his first night working and was made to leave. He was treated unprofessionally and wasn't given a chance to even speak because the security guard wanted to continue to talk over him and yell at him when he had only been there less than 30 minutes for his first shift. We will be getting a lawyer for harassment. This...

Your engineers don’t seem to know how to design borderline decent products. Really?? The Ryobi 14-in-1 Compact Multi-Tool is about 2 inches big..I guess you can tell it was designed by men because they assumed a couple inches is big enough. I’ll stick with Dewalt and Makita over Ryobi any and every day. Even Irwin is better if you can believe it. Do some background checks on...