Mc Conaghy Drug Store — Local services in Satsuma

I can’t even believe the kindness I was shown. With all the medicine shortages occurring, I found myself stuck trying to find someone who’s supplier had mine available. I went to every pharmacy brand and every small business in Mobile. I was made to feel horrible. 95% of the pharmacist I had encountered were rude AF. When in pain mng your treated as if your a criminal. Automatically you’re a person of low moral character because you have to depend on this type of med. I know people on probation, criminal, that have more freedom than me. Anytime I can be called and have to be at my doc within 24 hours. Failure to do so means you can be kicked out. So much for a worry free vacation! Right! Now, Melissa, is an amazing person, she’s also the pharmacist. She spoke and treated me with the utmost kindness and respect. You know, like I’m a real living & breathing person. I was so overwhelmed by her kindness, after what I’ve endured these last couple days, I teared up. Just because she saw me as a person. Thanks Melissa & McConaghy, you are a major service to your community...

Used to love going here but unfortunately they have lost my trust. They shorted me two things of my medicine then when I asked about another medicine that I didn’t receive yet they told me I received it and already charged my insurance for it and then had to pay for the extras I had to get due to them not giving them to me. They also did this to my father-in-law. I figured that they wouldn’t give me the two medicines I was missing out of my pack but when they told me I received a medicine I definitely didn’t receive that’s when I knew something was off. They also said I received the medicine that I didn’t get on a date that I wasn’t even there. They claimed I got it on the ninth when I got everything else filled on the fifth and wasn’t even in that area...

I just had knee replacement surgery and can't get my meds from my drug store because it's closed the day after Christmas. I'll be moving all of my prescriptions and my wifes to a store where we have better access to our meds. We're old,so we spend quite a bit on them . Should give your customer better service. Oh by the way I've enjoyed all the 5 Star ratings from your friends and family. Too bad people lying about the great service won't keep the customers coming back. I hope they build a Hardee's on that spot once they go out of business . Since the older employees have left the kids don't know how to keep it going.:( Sad! But...