Horrible service!!! Poor management for mediocre arrangements. Normally I try to shop local & for years I have given Bloomies my business because of that! but for a manager/owner/part owner or whatever she was to give attitude because Iām asking questions & trying to resolve issues that theyāre staff made was unacceptable. prior to ordering I made sure that the flowers can be delivered by a certain time before buying them. I was even told if theyāre not delivered by that time I can pick em up myself & deliver them. I even took the day off just in case. On V-Day when I found out they wer not delivered I asked if I can pick them up! she responds by Telling me that my wife will get em right before she goes home!! This is not what someone wants to hear. especially, when I payed over $200 for an arrangement! & made sure 1 week before Valentineās Day! That they would be done by 11/12 noon. I even asked if they knew or can tell me what time they might be done, she got mad & replied No I canāt & that my wife would get em before she goes home!,.you would think a flower shop would know & understand the point of sending flowers to someone at work!! & itās not because she doesnāt have a home address! For some reason She was scheduling deliveries based on what time their customers wer leaving home! Pushing it back as long as they can. As long as they receive em before they get to their cars I guess! All because of poor management. But hey Negative people equal negative results! It is no wonder why she was still making arrangements that wer ordered a week ago! Donāt take on what you canāt fulfill.. when someone doesnāt have the verbal skills to communicate because theyāre busy or overwhelmed is sad & un...
Ā Ā Ā Read moreBloomie's has done it again! They have made the art of floral gift-giving SO easy. I wanted to send some flowers (same-day) to my niece who had a little ER scare. I called up and spoke with Fabi who said they would definitely be able to help me get the perfect arrangement. We chose the price, and she ended up sending the biggest (and heaviest) bouquet of flowers that my niece had ever received. She said that they were absolutely beautiful.
I live in Southern California, but grew up in the Central Valley. I miss the personalized customer service that I remember from my youth. Fabi and the Bloomie's staff was able to remind me of it. I will DEFINITELY be going back for any and all flower delivery...
Ā Ā Ā Read moreCall in advance! They are very busy when it comes to holidays or funerals (especially with covid) We lost a family member and setting up all sorts of arrangements is one of the hardest things things do but Cheryl and Yesenia at Bloomie's are knowledgeable and their customer service makes you feel taken care. Plus, they're arrangements are beautifulš»šŖ“ Nice to have a local floral &...
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