Love the Food Depot I normally go to (#33) but visited Windy Hill store(#25) (10/6/17) @ 7.30am. The difference was like day and night. Both Food Depots have both Hispanic and American employees but clearly come from different training facilities. My usual Food Depot, they say hello, good morning, and sometimes can I help you find something? The Food Depot (#25) is just the opposite. This is one of the most hood & ghetto of any stores I've visited in a long time. I was not familiar with the store's crowded set up and must have past at least (6) different employees, all Hispanics(one actually within whispering distance) and not one hello or can I help you. Then I see a white American man who appears to be the store manager who looks me in the eye, passes by me and not one word. Just walks on by (different folks, same strokes) The one item I was able to find I quickly put back and went to Kroger on my way home and I lucked out.and found meat actually cheaper with no 10% upcharge. Food Depot #25 staff, either take a customer service course or visit Food Depot # 33 and learn a little hospitality toward customers(who actually pay your paycheck)because your whole staff is rude and lack innate skills to deal with the public. I will never step foot in that Food...
Read moreThis is not the location that we frequent but I was in the area and ours isn't close but even with the money that they add to ur bill its better. The parking lot is SO raggedy that it will tare up ur car if not U will break ur ankle. This store was clean fully stocked in perfect condition. The staff is not welcoming by no means. The lady in produce was very nice because I couldn't find fresh thyme there were only 2 packs and she offered more as she went to replenish. Mrs. Shirley was putting a item back and helped me out finding NO SUGAR added juice. She was beyond helpful. I was looking for lamb asked a nice lady she NICELY said this ain't my department NICELY. Lol I found it. My hands were full a young lady in the aisle offered to go get me a cart from outside. I think her name was Shaketa, she was a jazzy lady with a short hair cut and nice makeup on. Upon checking out there were 3 women at 1 register chopping it up and felt no need to assist BUT Ms. Shirley reappeared with hospitality. I will take U over here ma'am. Give her a raise PLEASE and let her do...
Read morel like FOOD DEPOT They have 90% of what I need. It's convenient to my home. they are not a Walmart so I go get my other 10% where I know I can find it, but I love the convenience that I have because it's so close to where I live The customer service is good. Management is good life happens stop being so rude. Treat people like you wanna be treated. Some complaints are not worth mentioning )) we don't know what they're dealing with let's try to give them a break , I can't imagine dealing with so many...
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