Anytime Fitness — Local services in Somers

If I could give this place no stars, I would. I don't normally like to do this but after what I have dealt with at this gym I feel I need to make others aware before they go and waste their time and money. I signed up for a membership at Anytime Fitness at the Somers, CT location last April. At first, they made it seem like it was amazing, but very soon after I realized it was the complete opposite. The membership is $60 a month, plus like $80-90 which you pay in the beginning for your "key" to get in. I thought it was worth it because the gym was close by and was open 24 hours which is very convenient. It's not worth it at all! In the first few months of going there, I noticed they do not answer their calls, they are never there during "staffed hours", and the gym is disgusting. They also charge you a $75 "club enhancement fee". I called and questioned about it to which I got no call back, but an email from Joshua Vescovi. He didn't even have the decency to just give me a phone call back and instead took to emailing me. All he said was it was the "club enhancement fee", which I could not comprehend at all based on how nothing in the gym had changed or been upgraded. In fact, it looked ten times worse than it did when I first got my membership. I emailed him back and explained my dissatisfaction as the gym had a broken/shattered mirror that had not been fixed for months and was a safety hazard, plastic bottles left everywhere, and in general, dirty and dusty. It truly looks as if they do not clean it ever. He replied, apologizing that I felt that way and claimed they work hard to keep it clean. I let it go and moved on. Fast forward to now, I have been wanting to cancel my membership for a few months. I've reached out several times through phone calls and left voicemails, emailed, and even went there physically during staffed hours to try to get in touch with someone. Nothing. I have not heard back in weeks. My year contract is almost up so I am trying to get them to not renew my membership yet I can't get in touch with a single person. They run this business horribly! I am so upset I ever signed up for this membership and I have heard SEVERAL other people complain about these same things. The gym is not worth what you pay for AT ALL, not to mention the "club enhancement fee" when the equipment and the gym in general has not been updated or cleaned in ages as you can see from the pictures I have attached. DO NOT GET A MEMBERSHIP OR WASTE YOUR TIME HERE.

FYI The picture of the broken mirror is from a second time when they had a shattered mirror. The first time they did they did not put any sort of tape over it and just left it the way it...

I managed to lose over 100lbs this year through diet and minimal exercise (2021), but I wanted to get stronger and toned. I attempted planet fitness in 2019 and disliked the experience, so I was hesitant to try a gym again.

A friend told me about how much she enjoys going to anytime fitness. I consulted with both Devins and decided to sign up for a year.

I get unlimited access to this gym as well as any other AF in the world. They are 24/7, and staffed through out the day. Even if they have no staff during the night I am able to come in and do my workout. It's extremely convenient for me. (They are not staffed on Sundays, but there is at least 1 person during the rest of the week.)

I signed up for personal training with Devin Lewis as well, since I want to make sure I get the most out of my workouts and don't injure myself. He is extremely knowledgeable about how to tailor a specific workout for my needs. He answers all my questions and stays with me during my sessions to make sure I keep my form and stay safe.

So far it has been a completely different and better experience than PF. Everyone (staff and memebers) is very friendly and helpful.

I never feel unwelcome or embarrassed while working out. It is never overcrowded, so I don't have to worry about machine availability. It is always clean and organized.

If you are looking to start on a path to better health then I highly recommend signing up for Somers Anytime Fitness. You will...

This is literally my first time taking the time to write a review of a business, but because of the degree of poor service I've experienced here, I feel as though you should be warned to NOT signup for gym membership here.

I've been going to Anytime for 3 years, and the Somers location for the last two. I had no issues with the gym or staff for the first year however, somewhere around a year or so ago things just changed. The gym started to become noticeably dirtier, the wifi not working became more of a regular thing, and J the manager come to find out is rude and unprofessional.

I tried to cancel my membership. What should've been an easy task turned into a three week ordeal. I tried calling calling multiple times with no answer. I sent multiple emails with no answer. I attempted to speak with staff in person during "staffed hours" and there was no one there. When I finally did manage to speak to someone, J was again rude and dismissive. Due to the fact it took so long to talk to someone, they are getting an extra payment out of me, which I'm sure was his goal to begin with.

So again, do yourself a favor and sign up with a different gym. If you're dead set on joining an Anytime however, I would suggest looking at the club information on the Anytime website and picking a location with...