I’m from out of state and enrolled in their full service monthly plan. Where I came from I had a family plan and in this advanced state there none so I pay full price for me and my wife. At first I was very pleased but after 10-15 trips I began to notice that some of the glass cleaner hoses went missing and more recently they did not smell of ammonia. The wash area for the hard rubber mats on one of the basins there was no cleaning brush and no suds were coming out of the soap nozzle. I reported this to the manager where I was assured that everything was running fine and acted like they never heard of such a thing. The customer service I experienced was very poor. I didn’t even see any interést to see if the dispensers were empty of the products. I was very disappointed with the way they handled this one. One of the employees even recommended that I bring my own brush.
It seems to me that if I’m paying good money to have both of our cars cleaned I would expect gratitude and better...
Read moreThis review is for the Coral way and 99 ave new location. License plate reader never works, location is too crowded and you have to wait for a vacuuming spot in an odd way. The spinning brushes inside the wash are too aggressive and push your car forward to the point where the attendant thinks you’re in drive. They should change it to where the left brush spins left and the right brush spins right equalizing the force. I visited the sunset location and there they squeeze the cars inside the bay literally 3 feet apart leaving no room for error so . No thanks , too crowded too expensive and little regard to safety but they don’t care because by signing up you waive all rights to claim any damages regardless...
Read moreIf you're on the hunt for a full-service, subscription-based car wash, look no further than El Car Wash! While I initially struggled to find what I was looking for, I can confidently say that El Car Wash is the next best option—and it truly stands out! They do an absolutely amazing job, and I’ve visited five different locations, each delivering fantastic results. Plus, drying your car has never been easier, thanks to the convenient towels they provide. They truly have everything you need to make your car shine inside and out: vacuums, window cleaners, interior cleaners, floor mat machines, and delightful car scents. Don’t settle for less; give El Car Wash a try—you won’t be...
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