The store was large with a lot to choose from. When I walked in, there was an older woman, maybe 40, who promptly told me I had to leave because I had my service dog. I then informed her she legally could not refuse me service based on my dog. She let me know I would scare the customers and I needed to show proof that she knows the ADA laws.( She obviously did not)I quickly informed her there is no such documentation required in the USA and she was misinformed. I do have a tag made for my dog with a photo ID so people are aware of what he is. The woman then talked very loudly again, insisting I leave because I would scare her customers. I quickly told her she was discriminating against people with service animals. Saying I'm going to scare someone and causing the fiasco she was could trigger someone with PTSD into a full-blown episode. I have never been so singled out... I felt terrible and angry. All I wanted to do was shop with my mom. She then let me know the business is privately owned, so she can refuse me service because of my dog. I let her know she could not, as she is legally allowed to ask me two questions: A. Is it a service dog? B. What is its task? and nothing else. She abruptly demanded I show a license or note? I said there is no such thing but showed her his ID anyways. I then abruptly told her the law once more, and she very rudely looked me in the face and told me I made my point as if I was the one who started all of it. There was a younger woman also working with brown hair, I would say in her mid-twenties. She found me in the store and genuinely apologized. She was also puzzled at the situation and told me she would be telling the owner. She did make me feel better, and I appreciate the kindness. When checking out, a younger man came in, probably 30, was as sweet as he could be, complimented my SA, and we left. But to be clear such situations like this can really turn a business upside down if happening to the wrong person. The young woman did the best she could to rectify the situation.
To the woman who caused such a fuss this is from the ADA. "Americans with Disabilities Act (ADA) requires businesses to make reasonable modifications to their policies and practices to accommodate people with disabilities. " Just because you can't physically see a disability you don't get to act the way you did. And not to mention the dog you so singled out has been in training...
Read moreReading some reviews, I didn't know what to expect. I drove 1-2 hours there to get a specific item I have been looking for. My mom came with me and left her purse in the car, which is understandable. They didn't want people stealing little things. I don't understand what the big deal is in leaving your purse in your car or locker. If it wasn't for people stealing they wouldn't have that policy. They are just protecting the sellers merchandise so they can make money to live. Every place have their policies whether we like it or not. That place was full of great stuff. We ended up spending quit a bit. The staff was very friendly and so helpful. I don't know where people get the rudeness from. If your going to be negative than a chain reaction will follow with negativity. I will certainly go back. I really enjoyed it there and it was certainly worth the trip. Judge for yourself when...
Read moreThis is a fun place to treasure hunt. Has a good variety of antique, vintage, and contemporary items with individual booths and therefore, a variety of pricing; some good and some a little high (usually still market value). I found a couple great bohemian and mid century items and my husband snagged some vintage skinny ties. I was looking for vintage clothing but there was more modern clothes (plaids and t-shirts) and a smattering of vintage. Things definitely aren’t curated or well-organized but this means that each booth has the potential to have a treasure and you’ll have to sift through things you’re not interested in. The staff was helpful and friendly when we wanted to look in a locked case. Bathroom that requires asking for the key and not very pleasant but if you gotta go.… Just passing through the city and glad we...
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