High Tech Salon & Spa — Local services in Staunton

Update: spoke with owner and situation was very professionally handled. There was drastic miscommunication of prices, but it was out of purview of ownership until I brought it up my with the specific stylist that it occurred with. After conversation with owner, I would recommend this establishment based off fair and equitable handling of situation. I was not looking for free services, just properly handled. 5/5 recommend, and ownership are professionals who care about their business!!

I could give 0 stars I would. Shady practices and stole money from a 12 year old. I went to salon to ask how much a head full of foils and a cut would be and was told the cost to see a stylist would be: $180. I added $50 to gift card so my daughter would have left over funds for a second visit. Somehow a quoted $180 dollar hair appointment went to $300. Please explain. An independent contractors set own rate is correct, but not right. 180-300...

First experience wasn't great. No one explained their system and just set me up with one of the high end choices without letting me know the levels. Haircut turned out bad for the price and I was very disappointed. They were amazing on making it right, I came out with what I felt like the price range should have gotten me the first time. Terry was amazing, nice and friendly to both me and the staff. His work went smooth and made me feel like the higher end pricing was actually worth it. My hair had never been this nice. I'd recommend anyone reading this before their first time to get details on the artists before scheduling. I didn't know it was a thing and felt robbed by the end of the first round. I thought I'd go back and still be upset, but Terry made me feel like it was more than worth it. Price is higher than some, but the quality is worth more than the charge in my opinion after seeing what...

I previously got my nails done here by Dee (March 2022) and the experience was fantastic! A spa pedicure and gel manicure was $75 before tip. The pedicure lasted a month and the manicure about 3 weeks.

My most recent visit (June 2022) I had the same services done by Amanda. The prices had increased and cost $90 before tip. The pedicure has held up as usual but the gel manicure chipped within the first 4 days and started to peel up. I notified the salon and Amanda was nice enough to redo my manicure. Unfortunately tthe new manicure is shown in the photos below. Not only was it messy but there were dust particles and bubbles in almost each nail (hard to capture in the photo) but it chipped again on day 5 and has once again started to peel up. I haven’t had this issue before, normally I’m able to make it 2-3 weeks before needing to return.

Will consider returning but to a...