UPDATE: Don from Scaffidi promptly called me this morning after hearing my complaints and lent me a vehicle to use while my car is repaired. I appreciate his responsiveness and willingness to correct the problem.
Scaffidi sold me a lemon. I bought my Hyundai Sonata in 2016 and it was less than 4 years old with
Read moreI had my pto pulled out of the truck and needed it replaced because the PTO set screw came undone. this was not Kriete's fault. I asked the service manager to bill ford for this. the initial total was to be $580, I thought that was high just to pull a PTO off of the truck, I wanted to take it to a Ford Dealership so it would be covered under warranty. Bryan could have said this to me right away that he would not be able to do warranty work. Bryan did not call Muncie and ask where we were on the PTO Failure. They also charged $100 for SHOP SUPLIES, what ever that is I am not sure and 4.5 total hours to...
Read moreAbove and beyond customer service and professional repairs! My car looks like new, drives like new and was even cleaned inside and out when I picked it up! All this after I (unknowingly) brought my very difficult insurance company to their doorstep for them to deal with. (Thanks Liberty Mutual) I fired the insurance company, and Scaffidi is now firmly in my posse. Josh in the body shop advocated for me and I am so grateful to have my VW looking and driving like "it never even happened." Thank you. An unconditinal 5stars,...
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