Food Lion — Local services in Strasburg

so tonight I had to run to Food Lion to get a few things for my son and our dinner, and as I was walking in with him on my hip I had an older man stop and started to stare at us and said “oh wow..” in “awe”. I was trying to be as polite as possible so I said my hellos, and as he still continue to stare at me with this awful weird look, he asked “how old” referring to my baby on my hip, and I replied he just hit a little over a year and still with that same look, he asked “what’s his name?” And I got an awful feeling so I said “im sorry I don’t give his name out to strangers, I apologize!” But then he says “he doesn’t have a name?” and I could tell an obvious mood shift occurred. So I try to end the conversation as quickly as possible and said “I’m sorry I don’t know you, we’re strangers.” And then he said “that’s weird” so I told him as polite as possible to have a great night, and he huffed away saying something I didn’t look at him so I don’t really know where he went after that so, I went in shaking to the counter and talk to a polite lady the situation at hand and that I had a few things to grab but I was worried to go back out to my car. As I went to walk out, management had found me, an older man who was super kind, and he walked me and my baby to my truck, reassuring me I didn’t have to rush and I was safe. He waiting until I was done putting my baby in his carseat and grabbing the groceries, also with my ditziness I was so disoriented because of what happened, and he was completely patient and kind the entire time. I’m glad these people were there to help me feel safe along with knowing my child was safe, it was one of the gestures in life that I know is common curiosity, but it doesn’t happen much anymore and they took their time to make sure I felt comfortable and safe. I don’t know the names, again I was highly disoriented so I didn’t quite pay attention. But my goodness may great things come to them....

The Staff is always friendly which is why I give 3 stars. Unfortunately they have the self check out and have followed suit with other places to having very few registers open so you are forced to use the self checkout. In most cases you only have a 12 items or less register (and you always have that one that has a basket full go through) and perhaps one other register opened outside of the self checkout. If I have to scan and bag all my own groceries then you should add me to your payroll otherwise give substantial discounts to your patrons since you are saving on overhead. Unfortunately though that is the reality of society. Increases in costs passed to the patron while big companies find saving measures to inconvenience the patron. The golden rule is part...

You know what, it's a Food Lion, just a grocery store, but the service I received while waiting in line for a checkout lane was pretty awesome. Just standing there, an employee looked over, offered me an open self checkout lane, and when I mentioned needing a free MVP card, she directed me to a free quick sign up machine to speed up my day. I wish I remembered her name, next time I'm in the store I will be sure to mention it to her manager. She didn't have to speak to me kindly, she didn't have to offer me services, she wasn't even managing my line! That's the kind of customer service that you never expect.

This is also the mythical location of the last 2 bags of gluten free Schneider's buffalo pretzels,...