We recently purchased an office building and needed to navigate the intricate process of furnishing it. Originally we assumed this would be as easy as just “buying furniture”. We soon realized there were many necessary steps to be accounted for, including: Size of rooms, hallways, color combinations (between different brands), and warranty’s associated with purchasing commercial rated furniture to mention a few. We visited a few local places that seemed to have similar looking furniture and one stood out as the clear winner. While walking into the Freedman’s showroom, it was immediately obvious that there was pride in their products and their business. Everything was presented as you would have it in your office, which took all the guesswork out of how it would look. We were soon greeted by Vivica, who knew the products inside and out, and always treated us with the highest level of professionalism. She would always greet us with a wonderful smile, which reassured us that we weren’t irritating her with too many questions, and that she was willing to make sure all questions were answered. Even when she didn’t know the answers to some design questions, she brought in people from her team that created a diagram to make sure all chosen furniture would fit appropriately in the designated spaces. At one point the owner, “Steve”, even took the time out of his day to introduce himself personally. I wish more large buisness showed that level of commitment and pride. He clearly did not lose the vision he must have had when he first opened his doors. I know exactly where I’ll be going again when it’s time to...
   Read moreOutstanding experience all around. I almost spent twice the amount at one of their competitiors, to seat 4 employees. At Freedman's, I ended up seating 10 and still paid HALF for nicer product, too! Andrea was sweet, knowledgeable, and fast (because we needed to be quick, but we were not rushed at all). At that other place... the lady was cranky and frustrated to answer questions. Andrea was like an angel swooping in to help us. We chose to pick-up and the guys in the warehouse helped us pack everything beautifully. While loading, I met the owner, who genuinely appreciated our business, and who told me all about how great his staff was. He knew everyone and told me how long each was with him. As a business owner, I know how important a loyal staff is. It is, also, an easy way to judge a company's ethics. I thought because of their beautiful showroom and website, that they were out of our price range. I'm so glad we stopped in. The other place we almost bought at made it look like a discount warehouse kind of thing, but were priced deceptively ("This piece is only $99...but you need 10 more pieces to build it"). Freedman's does offer extras for a fee, but they don't require them, like other places. It helped us get the best product for well below what I thought I'd be paying. Friendly and knowledgeable staff. Quality products. Great prices. Just check them out before buying elsewhere. I was saved from making that mistake. I left feeling happy and relaxed, not stressed and confused. They...
   Read moreI was tired of buying cheap(ly made) furniture from office supply stores for my home office. Went here and found Vivica Davis greeting me with a smile. I explained my desires in a chair, we discussed it, and she presented me with choices that met what I wanted and didn't want. Then she left me to decide. This impressed me; not having a furniture salesperson hawking over, following you "trying to help". I spoke to her again, about my concerns with the cheap hydraulics always failing, often in less than a year if it makes it that long. So, we discussed the choices with hydraulics, company warranties and Freedman's service. I was wanting a lot in a chair frankly. Again, there was no pressure. I could not get hold of my spouse to discuss a purchase, but had my eye on one. I left, then came back before Vivica left and the store closed, and decided on the Altitude high back with adjustable arms in black. This chair just made me melt in it. I can't wait for my chair to come in. Vivica was knowledgeable, friendly, and I never felt any pressure. Because of her, I will consider Freedman's for future...
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