Overland Sheepskin Co. — Local services in Taos

Let me start this off by saying that I need to get another jacket in large because wow. This is the best jacket of all time.

rable Experience!

Review: As a former apparel company owner and a pioneer in launching over 40 brands, I’ve had my fair share of shopping experiences around the globe. From the fashion capitals of Paris and London to the diverse styles of Central America and across North America, I thought I had seen it all. But my recent visit to Overland in Taos, New Mexico, redefined excellence in customer service for me.

I entered Overland with high expectations, looking for the perfect item for the love of my life, who is soon to be the wonderful mother of our child. What I encountered was beyond any retail experience I’ve ever had. Michael, the store manager, didn’t just serve; he listened with intent, ensuring that I felt understood and valued. His genuine approach to customer care is a rarity in today’s retail world.

The level of attention and care I received from Michael and his team was exceptional. They didn’t just help me find what I was looking for; they made me feel seen and heard. This wasn’t just a transaction; it was a personal interaction that left a lasting impression.

To Michael and the entire team at Overland, thank you. You’ve not only earned my highest recommendation but also my profound gratitude for providing an experience that stands unparalleled in my extensive history of apparel shopping.

Hashtags: #OverlandTaos #ExceptionalService #CustomerExperience #FashionShopping...

I love the store and staff in Taos. The store is set in a simply scrumptious location - see it to understand. I have purchased a coat and 2 hats here and plan on buying more in the future due to the quality and value I find with all the Overland products. I find some items very reasonably priced. Surprisingly so, actually! Also, as a dog owner, the Taos store is very dog friendly and gives my puppy treats each time we visit and are happy to “dog sit” him while I’m shopping. Excellent customer service. One of the hat bands broke on one of my Overhand hats, and I took it to the Santa Fe store which they repaired free of charge - and will do for a lifetime. How can you beat that? I have shopped at both the Taos (original) and Santa Fe locations and recommend Taos vs Santa Fe for better views and service (one very snobby salesperson in Santa Fe is a true turn off for me there,) however the woman who repaired my hat in Santa Fe was very down to earth...

Words truly fail when describing this company. You have to visit to understand. Its smart and friendly employees, like Mark who assisted us, know everything about every product. Amazing. Celebrating its 50th anniversary this year (1973-2023) and still family owned and operated. And they operate somewhere in the neighborhood of a dozen stores in the Western states with this store as their first.

The word "quality" is often misused when companies tout their stuff. Here, the word quality describes absolutely all that you see, from teddy bears to range jackets, furry caps to dynamic belts. I bought a fantastic shirt, snap buttons of course, that promises to be my very favorite.

Around the corner on the same compact oasis consisting of huge, mature trees, wonderful garden landscapes, and waterfall ponds you will find another incredible establishment, the Farmhouse Cafe. What a great plaza this is outside...