Mad did a great job, keeped me informed when they would be arriving. Only issue I have is when , I asked about payment they said they take credit cards. i used my debit/credit card ,but they never informed me of a 5% charge for using it ,Had I know I would have given cash and save myself a 30 dollars additional charge. My motorcycle was transported from Brooklyn Triumph, to Pennsylvania pa. Maybe, it's only out of state they apply this fee ,anyone else get charged a 5% fee ? Total to transported Motorcycle from Brooklyn NY to Pennsylvania pa was 575.00 plus 30.00 add for using credit card . Let me know if this happened to anyone else I didn't see anything on their website, or did they mention it when I talked and asked over the phone. Other then that I would recommend them if you are in need of this kind of service , just be aware of this 5% extra fee that...
Read moreDamon is THE MAN.
If you have a bike in NYC, there is nobody else you should even think about calling if you need a tow.
I laughed when I saw a tow service being reviewed so favorably, totally sure that it was everyone in the family leaving a review. But I can’t say enough about the quality of service I received. I only wish I called here first.
DO NOT go through your insurance’s roadside assistance; just call MAD Transpo and get reimbursed.
And don’t forget to let your shop know that Damon is coming - he knows everyone and will get you back in the saddle in no time. I’d leave 10...
Read moreDamon saved my butt and is a terrific person. Work with him. Damon provided the most thoughtful, accurate customer service of the 4 specialist motorcycle towing companies I spoke with. And, his service was most affordable amongst the companies I spoke with. When other towing companies wouldn't help me figure out how to get a tow off the Brooklyn Bridge (turns out it's a "restricted road"), Damon coached me through it while completing...
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