Troy's Computers — Local services in The Villages

I was gifted with a great Dell laptop, which worked when it left NJ but upon arrival in Fl. big problem. I called Dell and was on the phone being transferred, disconnected, etc. for over 3 hours, only for Dell to advise they/Dell could not help. I went to Jesse's in Bailey Plaza, and whalla within 45 minutes they had resolved and fixed it, and price was fair. Then a week after encountered a separate problem which appeared to be my router, again, Jesse's to the rescue, they were here and with a router replacement in the event that my diagnosis was correct, which it was., all I can say, is that they are not only competent,but fair in their pricing, so as long as they are in business...

Today, my new Dell laptop screen turned purple to gray to black and then shut completely down. I panicked as I work from home! I called Troy's Computers and they saw me right away. The gentleman (Troy?) took the back off, looked at the board and the battery. My laptop did come back up but the screen was flickering. He told to follow up with Dell since I'm under warranty. I wasn't charged for his time and expertise. I understand it was a simple look and advice. That said, this is priceless to me. I was treated with respect, professionalism, and courtesy. And the dog was bonus! Thank you Troy's Computers. I appreciate your expertise and wanted to show my...

I have dealt with this place several times in the past, and would not go anywhere else to have repairs, or to buy a computer! I am thinking of buying another one to replace the used one that I bought about five years ago from them, so googled to see if they were still in business...when I saw a couple bad reviews I wanted to add mine. Thanks for great service, and good prices! The new computer I bought is still wonderful...that one is used specifically for photography, and has no junk loaded on it like the ones you buy at a store, such as Best Buy! If you are looking for a good computer, this is the...