Huge thank you to Travis at Computer Exchange for generously helping me resolve an issue over the phone. Since I switched to a Mac several years ago, I have not had the need to bring my computer in for service. But earlier this week I opened an email that infected my computer with Malware. I ran Malwarebytes, which quarantined the threats, but I was still experiencing frequent pop-up screens and ads. I called Computer Exchange seeking guidance and spoke to Travis. Instead of telling me to bring my computer in for service, he walked me through the easy process of removing malware extensions that had gotten onto my computer. The process took less than a minute, but it was one I had not been able to figure out on my own. So grateful for Travis's kind and generous support--I felt like I was talking to a neighbor! If I ever do need to have my Mac serviced (knock on wood!), I will take it straight to...
Read moreI have been a customer of Computer Exchange for almost their entire existence. They have built custom desktops to my specifications, they have furnished me with sturdy laptops, and they have always been able to solve my problems for me. I am perhaps an average user, someone who isn't utterly helpless and can generally understand the language, even if I don't always know how to fix every computer issue I face. They are always helpful and informative, never condescending. They do house calls for the same labor cost as in-house work. Good, honest, knowledgeable people offering their services at a very competitive price. Local small business, not some corporate entity based who knows where. My highest...
Read moreComputer Exchange exceeds my expectations almost every day. I contact them with all my computer issues. They answer the phone immediately and always, without exception, fix the problem and supply whatever service, software and hardware I need. In short, their service is outstanding. I have been practicing law for over 50 years, including at my big law firm in DC where I hired many computer experts. No one has ever come close to the competent, prompt, pleasant and expert help I get from Computer Exchange. I recommend them to everyone big or small. I don't have the words to describe how completely pleased I am to...
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