Lovetoner LLC — Local services in Town of Champlain

I ordered a set. Received one cartridge, I called support explained what happened, the informed me that they would send the missing cartridges. I informed them that I needed the cartridges by Friday (two days later), they said that they would expedite the shipping. Later that day the called and said that the warehouse said they sent them all and asked for pictures of the box. I send the pictures, but it was too late for the cartridges to be sent that day, I asked if I would still receive them by Friday, they said yes. On Thursday, I asked for a tracking number, it was not expedited, sent via USPS, needless to say I did not receive them until Sunday, which was too late. I asked for return labels, the asked if I wanted to keep with a $25 refund, on a $160 order? no thank you. I had already purchased a new printer on Friday, since I needed to complete my project. Still waiting on a return label to be emailed...Customer service was responsive, but did not provide the best corrective action. They sent a return label for fedex, had they sent the 3 cartriges that we're missing from the original shipment FedEx, I would have recirece it in time. They should have known that USPS wasn't going to...

Love Toner is a first class business. They really stand behind their products! I had an issue with one of my cartridges and sent an email requesting help.. I received a response within the hour (never had a company respond so quickly...usually days later) and after a few easy trouble shooting instructions determined the problem and they sent out the needed part! They are just amazing and have earned my loyalty! Thank you Debbie and...

We have a new childcare center and needed toner for an older copier. All of the other sites had toner for our copier listed for 2 or 3 times the price. When I first saw the price for the toner, I thought there was a digit missing, and I was skeptical. I took a chance on Lovetoner,, and it paid off. The toner worked well and saved us a lot of money. We love Lovetoner! Conway Children's Castle Childcare and...