Ordered 2 times, first order was fine but 2nd order, I received 1 case of broken cups on a $3,400 order and contacted customer service and was asked for proof so I sent videos and pictures and was only offered $35 store credit for the next order when 1case is over $300 and on top of that I had paid for faster production and was told they were not able to when I emailed them to correct me order right after placing the order. Never...
Read moreI had the pleasure of working with Josh at the Cup Store. He was personable, professional, and very knowledgeable. He provided us with a level of customer service that has become all too rare in today's AI / chatbot world. I give Josh and The Cup Store my full endorsement! Work with them; you'll be glad you did. I...
Read moreWorked with Nathan on a custom order for my business to get some custom sleeves, he was a pleasure to work with and was extremely accessible and response time was immediate, looking forward to receiving my sleeves. Will follow up with images and an update when i receive...
Read more