My wife and I just moved into the area of Yorktown Heights. We called Reasonable Locksmithing. Leland picked up the phone and ever so politely walked me through all of my concerns. He explained the pros and cons of the different types of locks I was interested in purchasing. I had so many questions and he patiently answered each one. I was at Home Depot buying locks, when I ran into a problem. I called Reasonable Locksmithing and Leland picked up the phone and once again walked me through all of my questions while I was at Home Depot. On the installation date, Leland was early (very punctual). He immediately identified himself, presented me with his business card, and was very professional. I had made a list of questions in general to ask about security and locks, and he once again answered all of them. Leland even walked around my entire house and was so knowledgeable about so many other things. His kind and friendly demeanor put me at ease. Leland was quick and neat. He even showed me a defect in my main entrance door and walked me through the reasoning of why it was defected. I could clearly see that even though I had an expensive lock on the door, it was totally useless until he fixed it. I used a variety of methods to contact Reasonable Locksmithing. In both phone and email, Leland was very helpful and quick to get back to me. I am very pleased with how the work turned out and I was very happy with the caring and professionalism that Leland has for me and my family. When it comes to locks and security you need people who you can count on and trust. In dealing with Leland, I felt both, Thank you Leland for your dedication to your profession and also for keeping my family...
Read moreIn this day and age when you call a new business listing off of a google search, without a referral, you never know what you are going to get. Fortunately, when I rang today, Lee picked up the phone. I was investigating changing out the mechanical lock on my safe for an electronic version. I am do-it yourself kind of person, so I had researched making this change for the last couple of years and due to time constraints, never got around to it. I decided to find a locksmith and that's when I called Lee. He was incredibly helpful and convinced me not to make the change. We had a technical conversation about lock mechanics and it all made sense. He was also a talented sales person, as we then discussed all of the locks and systems in my home, with great pleasure, as he's very knowledgeable. While I didn't wind up doing business with him, he will be my first call should I have a need for a locksmith. If you think you need a locksmith or just have questions about locks and locking mechanisms, Lee and Reasonable Locksmithing should be your first...
Read moreMy front door which is approximately 50 yrs old or more as is the mortis lock I have. My lock finally completely broke and I searched for options at major and local home repair stores, but found no possable fixes. I contacted Reasonable Locksmithing and spoke to Lee about my problem and issues concerning the door and lock. Lee to my surprise spent along time on the phone with me asking questions and discussing options with me and helped me come to a decision for myself without pressuring or pushing me with an agenda. He also made me aware of locksmith people and companies that are out there in local ad's and online that try to rip you off get caught and change names consistently. I was extremely surprised to find an owner of a business that would not only take time to talk to but be that honest, helpful and at the end told me to call him if I had any other concerns or questions. I will take him up on that and I will tell family and friends to keep in mind if they have...
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