Prometric Test Center — Local services in Town of De Witt

The staff at this testing center were incredibly friendly and professional. I have taken multiple 8+ hour exams here and I had very positive experiences each time. There are restrooms inside the test center building and the test center itself is very clean with a comfortable temperature (even during the winter). There's also plenty of parking space outside the building (the test center is on the ground floor, take a right at the main entrance). Two quick tips: The staff will check all your pockets every time you leave / enter the test room so try to wear comfortable clothing without too many pockets. There are no microwaves/refrigerators inside the test center but you can store drinks/snacks inside the lockers...

I arrived a half hour early to take my exam, waited in the hall with 6 other people for a half hour to be told that all exams were cancelled that day. No one had given us any prior notice and nothing was done to help us reschedule. My exam was delayed for 2 months and I am still unable to reach anyone at the center to confirm I will actually be able to take it that day if I show up. Every time I tried to call no one would answer the phone. Horrible customer service and zero regard for the fact that we need to take these tests to further our...

I was concerned about some of the 1 star reviews in regards to exams being canceled, so I decided to call. Heather immediately answered the phone within 2 rings. She explained that there was one situation where there was a leak in the testing center and exams were canceled. She was nice and I appreciated that she was honest about what happened. I look forward to taking my...