Prime Storage — Local services in Town of Hyde Park

I am still amazed by the service I received by Anita and Mary at Guardian Self Storage. I live in Dallas, Texas and was able to secure a storage unit for my daughter who is a freshman at Marist College in one day. I was able to do everything over the phone (!) and was even provided options to pre-purchase a lock and packing boxes. All my questions were answered professionally and patiently by Anita. (I had never rented a storage space before. Anita even gave me a few specific suggestions on which Poughkeepsie cab companies/Uber drivers my daughter could use to transport her things to Guardian.) Don't think about shopping around! This place is secure and its employees will treat you...

I tried to rent a space but my circumstances did not allow for it. I had an emergency with a person who was hospitalized. I made the mistake of telling the lady that the property was for someone else and not me. She informed me that the owner of the property would have to create the storage account, but the owner was incapacitated. Also, they required that the storage unit be insured. I moved on to Guardian Storage and got a larger unit at a cheaper rate. Fortunately my circumstances caused me to look somewhere else, as this was my first choice. I found Guardian Storage with a 5 X 10 for $115.00. With no extra drama/expenses. I am very happy...

Rented a 5x5 unit for our son who’s a student at CIA. Needed storage over the summer. Service has been very helpful but our rate increased from 44.00 to 77.00 a month after we signed the contract. What can we do? We’re across the country and our sons items are essentially being held hostage. He have to pay the increased fee, don’t have a choice. Terrible that they would take advantage of college students and their families like this.

Update: The facility was able to work with us and changed our rate back to the previous rate we had when we signed up. Anita has been very helpful and communicative, it’s much appreciated. Updates review from...