Carm's Dog House - Baldwinsville — Local services in Town of Lysander

I brought my small dog there for the free one day trial for doggy day care. I had taken him to Canines unleashed before which he loved, but I was trying this one because it was closer to home. I was very disappointed in the size of the room, VERY small. There is no furniture, beds, toys or anything. It was like a tiny little prison with nothing to do. At Canines unleashed you can look in on the dogs through video on your phone. I was watching my dog always running around, having so much fun, jumping on furniture, playing with toys and other dogs, running in and outside at will. Plus there was always a person in the room with the dogs. Carm’s doesn’t have a camera, nor is there a person in the room with the dogs. If I could’ve gone back and gotten him right after I dropped him off, I would have but I had to go to work. The whole day I felt so terrible for him stuck in that tiny room I could not wait to get him out of there. I can’t imagine what the small dogs do all day stuck in that tiny room with no toys, furniture, beds or anything. The big dog area might be totally different but I would definitely NOT recommend the small...

I recently had a disappointing experience at Carms Bville, and I feel compelled to share my thoughts. From the moment I arrived, the staff seemed unfriendly and unwelcoming. My dog, who is typically friendly and energetic, was removed from daycare because, apparently, her energy was too much for them to handle. It was baffling, as I had provided them with all the necessary information about her behavior. However, it became clear by the third stay, the employees lack the capability to communiate with one another.

The worst part came at pickup. An employee outright told me that she refused to let her staff go near my dog because of her energy level and because my dog had happy tail. This was not only alarming but also unprofessional. It made me question their ability to care for dogs of varying temperaments. I expected a nurturing environment for my pet, but instead, I encountered a lack of understanding and compassion.

I would not recommend this service to anyone looking for a safe and positive experience for their dog. Save your money and look for a place that truly values all dogs, regardless of their...

My dog, Emmit, LOVES coming here! As soon as he sees where we are going (while in the car) he gets excited! They treat him as if he was their own pup. I had to board him for a week and it was great knowing he could play in the daycare area. The greatest thing is the daily photos posted on their Facebook where you can get a sense of your pups day!

I would 10/10 recommend you send your pup for daycare and/or boarding. We haven’t been groomed here but I imagine the experience would be just as satisfying.

Edit: 3/15/21 They were always good to my dog, I would encourage dog parents to assess their dog behavior to see if this type of dog facility is best for their dog. The big dogs are in a large room with many dogs for the time they are there with what I feel is little discipline. This can over time be anxiety producing and cause unwanted behaviors as dogs are just being dogs and acting in the...