Craig and his staff have optimal customer service and knowledge for their products and services. One of my favorite accommodations is their patience with me and my lack of knowledge with technology and computers. I can problem solve with Craig over the phone and it works out 99% of the time. For the times it simply doesn't, Craig fits in his schedule to stop by. I work from home and run businesses highly dependent on the printers. I truly believe that because I am a considerate, loyal customer, Laser Genesis is considerate and loyal to me. I have known Craig Record most of my life and always known him to be a fair, honest, generous man and is exactly what kind of business man he is. I am thankful! He came tonight to teach me to problem solve future jams. LOL. Keep up the great work...
Read moreI have been a customer of Laser Genesis since 2012. I was referred by a trusted friend to call the owner, Craig Record about an expressed need to purchase a printer/copier/fax machine. I called Craig and made the purchase of a Canon machine. Over the course of ownership Craig and new associate Pearson have been a solid, accessible and knowledgeable resource for me. My most recent need was quickly, efficiently and inexpensively solved with their visit to my home office. I appreciate the relationship I have developed with Craig and Pearson and would feel very comfortable recommending...
Read moreWe have purchased all of our printers and copiers from Laser Genesis. Craig is very professional and knowledgeable about setting us up with the right machine for each office and application. Our office manager has been extremely pleased with the service, whether it's repair or delivery of a new toner cartridge. They have even helped with our computer and IT needs. We have worked with Laser Genesis for many years and I would highly recommend them to any of...
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