Walgreens Pharmacy — Local services in Town of Manlius

This was an excellent Rite Aid pharmacy that’s gone downhill since Walgreens took it over. Constant problems with automated refills that nobody can seem to fix. I’ve never needed to call a pharmacy so often to deal with problems, and lately even the phone system is broken down, asking me to try again later. Drive to store and stand in line for 20 minutes and up along with other customers also having issues. Seems understaffed, the people working there try hard but seem hampered by lack of support and a buggy IT system. I’ve been a happy Walgreens customer in several other states but wish they had not taken over this Rite Aid location. My patience has run out and I’m ready to try CVS or Wegmans or Costco. Farther to drive but hopefully less endless...

Rude, nasty, pretend to need see my license for my rxs even though they know my name and who I am. The newer pharmacist goes out of her way to make my trip miserable. I have to go several times a week although I have asked them to streamline my pickup dates. They take no care to protect my privacy, yelling my name and the names of my meds with people close by..if I didn't have many meds..if it wasn't so difficult to transfer, I would happily switch to a different pharmacy. After billing the wrong ins co they made me pay the copay. they said too bad, they could not fix it. trips to this pharmacy is definitely the least favorite part of...

Always have to wait for scripts that were called in the day before. There was a young female pharmacist (idk of she's still there) who literally made my sick son (double ear infection and atrep throat) wait over an hour for amoxicillin to be mixed (the drive from our doctor to the pharmacy is about 45 minutes), he sat crying while we were in their waiting area. The pharmacist then proceeded to get an attitude with me when I asked what was taking so long. I don't like this pharmacy at all, but unfortunately it's the closest to our home. I use another pharmacy for everything other than antibiotics...