Adding a new review... 7/18/2025
Added an automatic door lock to the front door.
Technician: James O'Niell
Excellent work again! Jimmy installed an automatic door lock and got it up a running in about an hour. Trained me to use the APP and guided me though the process.
Jimmy...you are the best!!!
Just had an upgrade to the latest version of PerMar security system...aptly named "Virtual Keypad". What a joy to upgrade to a modern system from the original 1974 version! It has all kinds of capabilities for home automation including an icon-based control pad. I also downloaded the "Virtual Keypad" app to my phone so I can make real time changes to the system from anywhere. It works great!
Our service technician, Chris, was a wizard with the installation...very knowledgeable and capable. The upgrade only took 90 minutes.
Couldn't be more satisfied. Great job PerMar!...
Read moreWe have been home security alarm customers of Per Mar for more than 10 years. It came time to update our Closed Circuit TV (CCTV)system. The start of the work was delayed by a day as new cameras had not arrived. Two Tech's showed up on time. Worked quietly cleanly and safely. Completed the total work in about 5 hours. Happy with the quality of the video and ease of managing it with the new App DW Moble. World class service in every way. Thank you Luke and Kris our two installation techs and Brittany for making it happen within the scheduled time frame despite the delay in receipt of the hardware. Also thanks to Eric who scoped and...
Read moreJames O'Neill, a tech and gentleman from the Minocqua branch of this company, is outstanding! He was here yesterday for several hours, as he needed to install a new keypad, a communicator, batteries, and more, and also to insure each and every part was working and communicating with the central office. He was prompt, so very pleasant and professional, and was extremely detailed as to each part of the job. I cannot tell you enough how thorough he was, and what a tremendous effort he made during the entire time to get the "pieces" to work. He is a fantastic representative of Per...
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