I live at the Ritz Carlton Residences. Artistry provides weekly arrangements. We as residents pay for this service in our monthly dues. These are the flowers they put in our lobby the week before thanksgiving. We have family arriving and I wanted to make sure these would not be the flowers my guests saw upon arrival (very basic, unseasonable, low end - embarrassing. Not Ritz sensory standards) Having been a previous customer of Jamie’s I text her phone. The same number I had always text in the past for orders. I receive the harshest, most dismissive response. Would never use them based on her poor attitude and customer service. She does not exude warmth or...
   Read moreI was very disappointed with what I ordered for valentine's day. I thought the employee understood what I wanted but again.. was very disappointed. I was told that I would love the flower arrangement that she was going to put together for me (half dozen of roses and other assorted flowers) what I actually got was a half dozen of roses with some green inserts. Also I was asked for a budget, I requested under $75, I was charged $74.95. Don't see me ordering in the future. The only positive thing I can say was the delivery was...
   Read moreVery good and fast service. I called, placed the order and next morning went to pick up. The bucket came out nicely, fresh and looked big too. Pricing is reasonable and better compared to the other flower stores. The owner and the workers were helpful and friendly. The store has parking as well. I’d recommend this store to anyone looking for fresh and well done buckets. You won’t be...
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