Computer Doc — Local services in Town of Owasco

Dear Gail, Thank You! Over six (6) weeks ago we purchased a new wireless router, yet to be installed due to unknown issues. During this time, we have engaged the router support system, a current tech support system, our internet provider technical support – all to no avail. Again, multiple technical companies and experts have attempted to resolve this issue. Beyond exasperated, we reached out to you via email and you responded within 24 hours acknowledging the reported issue and your willingness to evaluate – even the prospect of having to make an on-site visit out of your geographic location. Today, within an hour, you completely resolved the issue, performed successful installation, and even adapted the computer’s Start shell for ease of viewing. We are grateful for your superior skills, and certainly for your integrity. Looking forward to a long partnership. Having your expertise and access to discuss any opportunities and needs as they arise is such a relief. Once again, thank...

Simply Amazing!! Gail has been working on computers we've had for a while now...we'd never go anywhere else...ever! She's efficient, creative, honest, more than reasonable and fun to work with!

She's beyond excellent at figuring out what the problem is and just as outstanding at correcting it. I'm not sure how, but she has always found a way to make ours even better then when they were new!

I mentioned that I wanted a second system to use only for my business. She had a refurbished one in her shop.... up to date, ready to go and reasonable. I was thrilled.

That meant I had 2 systems & 1 monitor.... with no room for a second monitor. Gail put together a little switch box that when I hit a little button I can seamlessly jump for one system to another.

We trust Gail completely. There's not a doubt in our minds ~ she's a...

Gail is a lifesaver. My son's laptop died and he needed documents off the hard drive for school. I called Gail and she was able to take a look at the laptop that same day. My son and I had tried all kind of online fixes, the screen was black, nothing worked, but Gail knew within minutes the problem was a bad motherboard. She was able to remove the hard, copy over the documents to a flash drive and save the day, all in almost no time. He has all the documents, in an unbelievably quick time, and she did this all for a very reasonable fee. It is so hard to find this level of professionalism and customer service any more. Thank you Gail, you...