World Gym Pawling — Local services in Town of Pawling

I’ve been coming to this gym on and off for 10 years. I finally decided to take my health more seriously and I’ve been coming 5-6 days a week. I love this gym, it’s very clean, lots of great equipment, staff is super kind, locker rooms showers and sauna is always super clean. Not to mention this gym has the lowest price around!!! The only thing that bothers me which isn’t the gyms fault, is the younger men that stay on machines for sometimes over an hour, watching videos on their phone. I have limited time for my workouts and sometimes I can’t use machines I want to use because there’s only one and young guys are on them literally the entire time I’m there. Maybe there could be a sign that during idle times they not use the machines as a chair, or leave their water bottle to claim the machine while they are doing other machines. It’s just rude. I only notice this with the...

Very unprofessional, the girl who works the front counter (Tracy) does not know how to do her job whatsoever. They didn’t care at all that I paid six months in advance for a gym membership and didn’t even get to go to the gym because of the pandemic she just kept repeating back to me that there are no refunds and that there’s nothing she can do about it. Didn’t sound genuine at all whatsoever and didn’t even care to try to help me. When I mentioned that it is not fair because there was a pandemic and they should refund customers who were not able to go to the gym because of that, she teasingly remarked “well its not my fault or problem that there was a pandemic”. If it was a least a decent person working the front counter who could explain the situation a lot nicer and more genuine I would not be writing...

Doesn't fit customer like me, I went there and experienced for 3 times and paid the membership fee, but after that I forgot this thing, and never went there any more, around 7 months passed, I suddenly noticed that I was charged the fee every month, and wanted to cancel the membership service, and wanted to get the money back, but the employee is so mean, and told me everything about legally... That's a good business idea, since there are many customers like me just go to gym for several times passionately, but cannot insist due to many reasons, so obligatory 12-months commitment is a very smart idea. They must earn a lot without services. My recommendation is to be very very careful before you sign the 12 months commitment! That's a serious decision! Anyway, bad...