Raner's Auto — Local services in Town of Prattsburgh

My truck broke down while towing a trailer on a 90° day with my daughter. No cell reception where vehicle quit on state route 53. I explained to owner Doug that my daughter was with vehicle. Doug immediately dispatched his rollback towtruck and said come with me. Picked up my daughter and trailer while tow truck picked up truck. While vehicle was being diagnosed Missy, Doug's wife made us right at home offering drinks, snacks,and casual conversation. "BAD NEWS" bad fuel pump that required removal of fuel tank. Doug and Missy made sure we had a ride home also. Repairs were completed professionally in a timely manner at a reasonable price. Can't Thank them enough for making a VERY STRESSFUL situation ...

Stay away!!! They took 1 1/2 months to do a 2 day job. The car was broken into and things were missing. Also we got our car back in worse shape than when we dropped it off!! Oh and I shouldn't forget about the teenager that answers the phone with language that would make a trucker blush. If we had the money to take them to court we would. Save yourself the frustration and go...

We rented a UHAUL for a long distance move to NC. The lights on the trailer didn’t light up because of an issue with our hitch. The gentleman, Doug, who helped us was phenomenal and truly went above and beyond to help. He was so generous with his time and expertise. Highly recommend renting UHAULs from this business....