Pioneer Motorsport — Local services in Town of Sardinia

"I recently had the pleasure of entrusting my UTV (2024 Polaris RZR 1000 XP) servicing needs to Pioneer, and I am thrilled to share my outstanding experience with their exceptional team. From start to finish, my interaction with Pioneer was nothing short of impressive. Their commitment to customer satisfaction and their dedication to providing top-notch service was evident at every stage of the process. First and foremost, the professionalism displayed by the staff was truly remarkable. From the moment I walked through their doors, I was greeted with warmth and respect. Their knowledgeable technicians took the time to listen to my concerns and thoroughly explain the servicing options available for my UTV, ensuring that I felt confident in the decisions being made. What truly sets them apart, however, is their unwavering dedication to trustworthiness. In an industry where transparency and honesty can sometimes be hard to come by, I was blown away by the integrity displayed by their team. Not only did they provide accurate estimates and timelines for the servicing of my UTV, but they also went above and beyond to ensure that I was happy with the service they provided. There were no hidden fees or unexpected surprises just open and honest communication from a team that truly values their customers. Furthermore, the quality of the work performed exceeded all of my expectations. It is clear that they take great pride in their craft, as every aspect of the servicing process was executed with precision and attention to detail. My UTV was returned to me in better condition than what I left it with them. Overall, my experience was nothing short of exceptional. Their commitment to customer satisfaction, their unwavering trustworthiness, and their unparalleled expertise makes them the go-to choice for all of my future motorsports servicing needs. I cannot recommend them...

They were very accommodating making a deal over the phone before I drove over 7 hours to pick up a Yamaha WaveRunner. Got to the dealer and the ski was everything they said it was, very easy sale process. Usually I always test a ski in the water before buying but its a dealership and I trusted them. Made the 7 hour trip back home and got to test ride the ski 2 days later. To my surprise the 70mph ski didn't go over 40mph. Called Pioneer right away and they explained the ski was never test ridden before they took it in on a trade. Thankfully I purchased and extended warranty but the local dealer in Long Island where I live couldn't look at it for over 2 weeks. Then spent another week in the shop getting parts and fixed. Lost the ski for almost a month during peak season. Would have been nice if they offered to pay the first month payment.... Just be careful with their preowned jetskis, apparently they aren't test driven because "the lake is too far away". I have every belief they would have fixed the ski at their shop right away but i just didn't have the time to drive another 14 hours and possibly stay overnight....

Today was the only frustrating experience I have had there, but I still highly praise the staff sales, maintenence and great stock and prices onhand.

Went in to get bike registered, while there look for drink bottle holder for Ryker (maybe next year) and especially, I really wanted to buy a Bluetooth helmet.

Was dissapointed and how unhelpful the clerk by helmets was. Said I wanted to get a helmet with bluetooth. Said they "only sell toys" and I would have to install one in my helmet, pointed at rack. I had no idea what I was looking at, really hoped for helpful answers. After watching several YouTube videos on the brand/item(s) I was even more confused than when I walked in, I think I needed to buy a new helmet to match the brand or something anyways? And still had no idea how it would all works, and fits inside the helmet. but if the clerk doesn't know or won't help, then I will look elsewhere for that. I will be back for all my other needs and still tell friends...